Management feedback
For a number of years Hannover Re has employed management feedback as a personnel development tool which can be used to give managerial staff systematic feedback on their leadership behaviour. In 2007 we revamped this tool – both in terms of content and process –, which has enjoyed high acceptance within the company since its adoption in 2001: it is now implemented online, and the assessment also encompasses the supervisor's perspective.
Successful implementation at Hannover Home Office prompted initial inquiries in early 2008 from our permanent establishments abroad with regard to the possibilities for deploying management feedback on a local basis. Once the necessary organisational adjustments had been made, the first run at an office abroad was completed before the end of the year under review.
Furthermore, building on the many years of wide-ranging experience with management feedback on various levels of management, the Executive Board also decided to use the tool for itself and have an assessment performed by directly subordinate staff worldwide. This project too was translated into practical reality in the year under review – with a very high rate of participation among the staff concerned.